At The Gentlemen’s Club, we aim to provide you with a smooth and reliable delivery experience. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high-order volumes, processing times may be slightly delayed. If any significant delay occurs, we will notify you via email.
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
Domestic Shipping: 2–7 business days
International Shipping: 7–21 business days
Delivery times are estimates only and may vary based on destination, carrier delays, or customs clearance.
Once your order has shipped:
You will receive a shipment confirmation email.
The email will include your tracking number, which becomes active within 24–48 hours.
For international shipments:
Customs fees, duties, and import taxes are the responsibility of the customer.
We are not responsible for delays caused by customs.
If a package is returned due to an incorrect or incomplete address:
The customer is responsible for additional shipping fees to resend the order.
We are not responsible for lost, stolen, or carrier-delayed packages.
Please contact the carrier directly for claims. We will assist where possible.
If your order arrives damaged:
Contact us within 48 hours of delivery.
Include photos of the packaging and damaged items.
We will work with you to resolve the issue promptly.
Orders returned due to unclaimed packages, failed delivery attempts, or refused delivery may be reshipped at the customer’s expense.
For any questions regarding shipping or delivery:
Email: info@clubdegentlemen.com
Phone: 0313-7446713
