Our collections are designed with care and precision. Items purchased on sale or with discount codes — except the “WELCOME” code — are not eligible for return, exchange, or refund.
We offer a 14-day return and exchange period from the day your order is delivered.
The return package must be shipped within this timeframe.
Returns sent after 14 days cannot be accepted, as this ensures fairness and consistent service quality.
To maintain the integrity of our garments, items must be:
In their original packaging
With all tags attached
Unused, unwashed, and undamaged
Free from any alterations
All items are inspected upon receipt before a return, refund, or exchange is approved.
Our concierge team is here to help.
Please contact us through our Contact Page or email us at:
info@clubdegentlemen.com
We will guide you step-by-step through the process.
International customers are responsible for their own return shipping costs.
For exchanges, contact us within the 14-day window.
Once we receive and inspect your item, your replacement will be prepared and dispatched promptly.